Upon receipt of your down payment of EUR 1.000,– per apartment/week, the reservation is considered binding.
On your departure day, we ask you to vacate the apartment by 10 am. In case of cancellation, the deposit is forfeited. In case of delayed arrival or early departure, the rent is to be paid in full. The provisions of the Austrian Hotel Regulations apply in other respects.
On the day of arrival the rooms and apartments are available from about 4 pm on.
 
Cancellation conditions:

• 3 months before arrival 0%
• 1 to 3 months before arrival 50%
• 0 to 30 days before arrival 100%
• in case of late arrival or early departure 100%

 
Bank: 
Raiffeisenbank Obertauern, Kto-Nr. 2457-0, BLZ 35037.
IBAN: AT43 3506 3000 4202 4570
BIC: RVSAAT2S063
 
Insurance:
Things do not always turn out as expected, so sometimes a booked holiday has to be cancelled or terminated.  
Together with our partner, European Travel Insurance AG, we offer attractive travel cancellation and trip interruption insurance.
This is where you easily can insure yourself:
https://start.europaeische.at/index.php?key=hsp-en&AGN=10018390